Contact

If you have questions about products, gifts, shipping, or an existing order, we’re happy to help.

Legal entity
ZenKiln is the online trading brand of Nisshin Co., Ltd. (株式会社日進), a company registered in Tokyo, Japan (Corporate Number 0300-01-164531). Full legally-required business details are listed on our Legal & Business Information page.

Customer support
support@zen-kiln.com

Business mailing address
4-26-2-3B07 Sengoku, Bunkyo-ku, Tokyo 112-0011, Japan

Phone / WhatsApp
+81 7055920707

Support hours
Monday to Friday
10:00 AM – 6:00 PM JST

Response time
We usually reply within 1–2 business days.

If you are contacting us about an order, please include your order number whenever possible.

For wholesale inquiries, please visit our Wholesale page or email wholesale@zen-kiln.com.

For collaborations, press, or general brand inquiries, you can also contact hello@zen-kiln.com.