Contact information

If you have questions about products, gifts, shipping, or an existing order, we’re happy to help.

Customer support
support@zen-kiln.com

Business mailing address
3F, Shinjuku Oak Building, 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Japan

Phone / WhatsApp
+81 7055920707

Support hours
Monday to Friday
10:00 AM – 6:00 PM JST

Response time
We usually reply within 1–2 business days.