Shipping policy

Every order is packed by hand at our Tokyo studio and shipped from Japan with tracking. Our ship-from address is 3F, Shinjuku Oak Building, 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Japan. If anything arrives damaged, you are covered by our Refund Policy.

Processing Time

Orders are usually prepared and dispatched within 1–3 business days after payment is confirmed. You will receive an email with tracking information as soon as your order ships.

Shipping Destinations, Rates, and Estimated Delivery

We currently accept orders for the destinations listed below. Shipping charges are shown in US dollars (USD) and are displayed again at checkout before payment.

• Thailand, Hong Kong SAR, and Singapore: USD $25 for orders from $0 to $98.99; free shipping for orders of USD $99 or more. Estimated carrier transit time is 3–5 business days after dispatch. Including processing, estimated total delivery time is 4–8 business days after payment.